A 99.9% Server Uptime
We’ve set up our hosting platform using stable hardware components and significantly modified software. Our admins have installed a tweaked version of SELinux on our machines in order to guarantee utmost security and reliability. We have added a number of distributed denial–of–service prevention devices combined with highly effective firewall programs to make sure our network is impenetrable and secure.
Our Linux hosting packages plans offer a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you want to offer a first–rate hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve set up our own custom internal network so as to ensure a lightning–fast connection speed with the rest of the world.
And thanks to this, no matter which data center facilities you choose: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have given our best to minimize all possible risks with our cloud hosting plans and regardless of the fact that our company provides premium customer support, there are occasions when the client simply isn’t pleased with what we offer. Or he wants to migrate to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not fully satisfied, we will give you a full refund.
24/7 Technical Support
We’ve meticulously picked each member of our 24x7 support department to make sure that we can offer you the best possible support you can get. Each one of our support engineers has several years of experience working with web hosting accounts behind his back, therefore they know what they are doing. And they’re at your disposal 24x7x365 – you will be able to reach them at any time and they will respond to you as quickly as possible.
Their average ticket response time is below twenty minutes, while with many other web hosting vendors you are forced to wait for days. And we also offer a 1–hour response time guarantee. No matter what happens, your enquiries will be answered in under an hour.