Q: Why do I have to transfer my website? What does web site migration involve?
A: When your present web hosting provider can no longer meet the needs of your web site, or when you suffer from constant downtime, or if you are forced to wait for hours for the tech support team to respond to you, it might be a good idea to change your web hosting provider, i.e. to transfer all the files for your websites along with your databases from your present provider to your new provider. At MyDomain2Go, we realize that this can often be difficult and time–consuming. That’s the reason why we’ll perform all that for you at no cost!Our highly professional technical staff reps will transfer your website content from your current hosting provider to us. Our technicians have got lots of experience with web site migration and can take care of everything – from a conventional WordPress–powered blog or Joomla™ site, to a very complex, custom–built web application.
Q: How long will the web site migration procedure take?
A: While we cannot give you a precise time frame, because there are lots of factors, including the physical size of the files and databases, the location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will try our very best to transfer your website within 48 hours, and in certain cases – within 24 hours (in case the website content is not large).
Q: My personal privacy is essential for me. What data do you need?
A: Yep. We will require the name of the website that you’d like us to transfer. We will also require a means to access your present hosting account so that we can get the content associated with your website.
Q: My current hosting account has delicate info inside. How can I rely on you?
Q: What about downtime? Will my website be offline?
A: Your site will work exactly like it did before with your former hosting provider. Once we have completed the migration, your site will be configured to work on our hosting platform and we will alert you to preview it. If everything is functioning properly, all you will need to do is change the NS records corresponding to your domain name. Your website will be transferred to us with no downtime whatsoever.
Q: Will my current hosting provider have to do anything?
A: While we transfer your web content, your hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.
Q: Does it make a difference what platform my current hosting provider is using?
A: We can transfer your site from any web hosting provider or any Linux–powered web hosting platform so long as we can receive access to the Control Panel and there is File Transfer Protocol access available.The only websites that we’re unable to migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.